At Isabella Shutter, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and how you can control the information we store.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

  • Contact information such as your name, email address, and shipping address.
  • Payment information related to Cash on Delivery orders (excluding credit card or other payment details).
  • Order information such as the products you have purchased.

2. How We Use Your Information

We use the information we collect to:

  • Process your orders and provide customer service.
  • Improve our website and offerings to better serve you.
  • Communicate with you about your orders, promotions, and other important updates related to Isabella Shutter.

3. How We Protect Your Information

We implement security measures to protect your personal information from unauthorized access or disclosure. While no system is completely secure, we strive to maintain the safety and privacy of your data.

4. Opt-Out Instructions

If you do not wish to receive marketing emails or other communications from us, you can opt-out at any time. To opt-out:

  1. Follow the unsubscribe instructions provided in any promotional email we send you.
  2. Alternatively, you can email us at backoffice@isabellashutter.com with the subject line “Opt-Out Request.”

Once we receive your request, we will process it within 1-3 days.

5. Cookies

We may use cookies to enhance your user experience on our website. Cookies help us remember your preferences and improve site functionality. You can manage cookie settings through your browser preferences.

6. Changes to Our Privacy Policy

We reserve the right to update or change this Privacy Policy at any time.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or would like to exercise your opt-out rights, please contact us at backoffice@isabellashutter.com.